Our local teams are based across the Midlands, north and east of England. We can provide support in person and remotely, for example, by telephone or video call based on your preferences. Support available varies in each region, please contact your local team to find out more.

Housing support & tenancy
If you’re D/deaf, hard of hearing, have a visual impairment or are deafblind our local teams can give advice and support with housing applications, tenancy issues, and housing-related needs including support contacting utility providers and accessing wider services.

Staying safe in your own home
We provide advice to help you stay safe and independent at home. We can help you choose the right equipment and connect you with other services for extra support. Our Information Library also has lots of accessible resources that you may find useful.

Specialist equipment for use within the home
We can help you understand the types of equipment available to you, help you access specialist equipment and provide training on how to use it.

Orientation and mobility training
Our specialist staff provide orientation and mobility training enabling individuals to remain independent and safe in their own home and in their local community. We also provide practical, social and emotional support and help people develop skills and knowledge to maintain their home themselves including daily living skills.

Assistive technology
We offer advice, training and access to equipment and technology to help people who are D/deaf, hard of hearing, or have sight loss live more independently and stay connected. Our local teams can help you find equipment and technology to suit your needs.

Care homes and supported living
We have a 7 bedroom property in Birmingham for people who are deaf and need some level of assistance towards independence living. We also have a Care Home for people who are deaf with additional needs, such as learning disability, autism, mental health and/or deaf/blindness. Birmingham only.
Communicator Guide Service (Leeds only)
We offer a programme of one to one support to individuals affected by dual sensory loss, deafblindness or sight loss helping them to access their local and wider community for social and leisure activities, appointments or assisting with letters and telephone calls.
Want to learn more about independent living?
Contact your local service directly:
Telephone numbers, emails and direct links to our regional pages with their full service information.
- Phone: 0121 387 5353
- Email: bass@bid.org.uk
- Phone (text only): 07762 414263
- Email: coventrysupport@bid.org.uk
- Phone: 01768 868510
- Email: cumbria@bid.org.uk
- Phone: 0113 288 5750 / 07702 940888
- Email: leedsinfo@bid.org.uk
- Phone: 03333 202667 / text: 07710 155104
- Email: contact@lincolnshiresensoryservices.org.uk
- Phone: 01908 401135 / 07803 452617
- Email: mkss@bid.org.uk
- Phone: 01670 291150 / 07872 403788
- Email: northumberland@bid.org.uk
Contact us
Fill in an enquiry form online and someone will get in touch.
