I have worked at BID Services for 20 years now and have always felt passionately about my job. As I have been in a number of different roles during this time, I have had the opportunity to develop new skills.
My proudest achievement is learning British Sign Language (BSL). I really enjoy helping people with a sensory loss find work and training.
Business Development Executive
My proudest achievement was developing, setting up and sustaining our Employment Service for over 12 years.
Information, Advice and Guidance (IAG) Officer
Business Development/Marketing Manager
I started in 2018 to help bring in fundraising which enabled us to launch new services, in particular those needed during the pandemic. I love to get out and about in nature, going for walks and climbing as much as I can!
Marketing and Multimedia Specialist
I’ve been here for over 20 years without getting into too much trouble! When I’m not working, I enjoy reading, cooking and decorating the house. I have two dogs who enjoy taking me for walks!
I’ve really enjoyed learning about different sensory impairments and learning BSL. I’m proud of the part I’ve played in revamping our social media presence and using these platforms to connect with, celebrate and inspire our communities.
Stakeholder Engagement Officer
I joined the team in September 2023.
Mental Health Advocacy
Senior Training Officer
HR Learning and Development Officer
I have been working at BID for 2 and a half years and my biggest achievement is helping improve learning & development along with learning BSL. BID is a great place to work with very supportive staff.
My colleagues are my friends and we work together to support citizens to achieve their outcomes – no matter how big or small. I like to spend my spare time with my two children.
Employment Team Manager
I joined BID in 2019 and my proudest achievement is gaining qualifications in BSL. Working here gives me the opportunity to work in an innovative way.
PA to CEO
I’ve had many different roles since joining BID in 2018! When I’m not at work, I enjoy spending time with my children and family.
BSL Employment Coach
I like working here and being part of a community. When I’m not here, I enjoy working on my project cards and being a dad to my three children!
I started working for BID Services in 2021 and my proudest achievement is attaining a level 3 apprenticeship in customer service. My Job allows me to help people which I enjoy and outside of work, I like to go and visit my friends.
Hearing Aid Clinic Outreach Worker
I joined the team in 2017 and love working here because it gives me the chance to support, and be part of a team that helps to break down barriers that people with a sensory loss face on a daily basis in the community. When not working, I enjoy unwinding with my family and friends.
Employment Transitions Worker
I’m proud to have worked on some complex cases and managed to close them after being able to support them successfully. I enjoy working here because I love to support people with visual and hearing impairments. When not working, I like to spend time with my family and socialising with friends.
I started working for BID Services in 2013 and I’m proud to be empowering our service users in their daily lives. I like working here because I meet people from all walks of life. Outside of work, you’ll find me socialising with my friends and family.
I began working at BID Services in 2017 and my proudest achievement is to see other people gaining confidence and agency after working with our services. I really enjoy working here because I get involved in so many different projects.
Sensory Service Manager
I joined in 2011 and I’m proud to have helped launch the Leeds service. I love the variety of my role, supporting teams and seeing the difference we make to people’s lives. In my spare time, I enjoy swimming! I live on a narrow boat so often spend time travelling along the water.
My journey began back in 2019 as an Information, Advice and Guidance (IAG) Officer for visually impaired people but later moved over to this role. I really enjoy receiving lovely messages of appreciation from people that I’ve supported – I love to help people keep their independence.
Specialist Mental Health Support Worker
It’s rewarding to see the positive impacts my support can have on people’s lives. I love working here because I have a very supportive team, regular opportunities for training/continuing professional development and I’ve learn a new language – BSL!
Information, Advice and Guidance (IAG) Worker
Single Point of Access Coordinator
Senior Community Development Officer
Sensory Impairment Officer
Sensory Service Manager
Information, Advice and Guidance Worker
Information, Advice and Guidance Worker
Senior Sensory Deafblind and Children’s Assessor
I joined in 2022 and I really like being able to advise and help people whenever and wherever I can, it’s very rewarding to offer assistance to those who are unsure. When I’m not working, I’m usually organising events for my son and his friends or enjoying dinner and a show!
Sensory Service Officer
I started in 2013 and my proudest achievement is achieving a level 5 award in management and leadership and passing level 2 BSL. As a deaf person, I find it empowering working for a sensory impairment charity. In my spare time, I crochet, do gardening and travel.
Specialist Community Sensory Officer
I started at BID as a volunteer in 2010 and I’m proud to have been offered a permanent role and achieving my level 6 BSL qualification. I like the variety that my job role offers, no two days are the same! I also enjoy meeting people from all background and I really enjoy being able to communicate in BSL, deafblind tactile and deafblind manual sign language.
Solihull and Coventry Sensory Service Team Manager/ROVI
I joined the team in April 2019 and after 22 years as a ROVI, I was asked to step up to my current position. Working here is like working with family, everyone who works for BID is passionate about the people they work with and support.
Full-time Happy Boy
I’m a hearing dog for my mum, Leigh!
Senior BSL Interpreter and Lipspeaker
I joined in 2008, my proudest achievement is becoming a qualified Lipspeaker. I like working here because of the friendly and supportive atmosphere. In my spare time, I’m a crochet pattern designer and tester.
I joined the team in 2019 and I enjoy working at BID Services because of the passion and support of my team. In my spare time, I enjoy playing sport and spending time with family and friends.
I joined the team in 2011, left between 2016-2019 and returned in 2019! When not working here, I enjoy watching and playing sport and walking in my local park by the river.
I started working for BID Services in 2011 as Projects Officer. After years working on various projects I made the jump across to Interpreting in 2023. I am currently an in-house Sign Language Interpreter. Most of my favourite moments from working at BID involve our youth service and the amazing young people who’ve accessed our services.
Trainee BSL/English Interpreter
Senior management team
I started working here in 1999 and I’m proud to have worked to develop BID from a small locally based charity to a regional charity that operates across a national footprint with a diverse range of services and projects. I enjoy working with talented, caring and extremely dedicated people.
Head of Finance and I.T.
I started in 2015 and I’m particularly proud of the role in enabling the organisation to work throughout the COVID-pandemic. I love seeing how the work we do has an positive effect on people’s lives. Outside of work, I enjoy down-time with my family and friends.
Head of HR and Organisation Development
My proudest achievement is being part of the growth from a small Birmingham-based charity into a small national organisation. We have amazing staff and volunteers and I like seeing the transformational changes as they learn and develop within their roles.
Head of Operations
I joined in January 2021 and my role is to look after all of our services across England that provide direct support to our service users. I’m responsible for keeping our services safe, of a high standard and to deliver what our service users and commissioners want.
Board of trustees
Joined the Board in September 2015, taking on the role of treasurer. Michael was previously Director of Resources at BID and has an in-depth knowledge of the organisation. He holds an MSc in public service management, is highly skilled in IT, accountancy, human resource management and has supported the governance of the organisation.
Sandeep has been a member of the board since September 2012. Being profoundly deaf herself, she brings comprehensive knowledge and experience of the juxtaposition of Asian British culture and of hearing/deaf culture. Her understanding within the deaf community of belief and ethical matters makes a valuable contribution to the balance of the board.
Matt has a wealth of experience in supporting organisations to achieve their potential, in addition to helping individual into work using Diversity & Inclusion strategies. Having been born with unilateral hearing loss, Matt is passionate about creating awareness and supporting others with hearing loss. He’s been a proud member of our Board since November 2021.
Andrew brings a diverse range of experience gained from senior positions in both the public and private sector. As a Chartered Management Accountact and also a member of the Association of Corporate Treasurers, Andrew brings valuable finance and commercial experience to the Board.
Or find out more about one of our local teams
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