We are required under data protection legislation to notify you of the information contained in our Privacy Notice. Please ensure you read our Privacy Notice and any other similar notice we may provide to you from time to time when we collect or process personal information about you.
Who we are
BID Services is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you.
BID Services Company Registration Number 03124204
BID Services Charity Registration Number 1053184
BID Services Registered Office Deaf Cultural Centre, Ladywood Road, Birmingham, B16 8SZ
BID Services is registered with the Information Commissioner’s Office (ICO). Registration Number Z5971405
Our data protection principles
We will comply with data protection law when gathering and using personal information. The personal data we collect from you will be used lawfully. It will be relevant to and limited to, the purposes we have told you about. We have put in place measures to protect the security of your information
The information we collect and hold
When you use our services, we may collect personal information directly from you or from family, friends, members of the public and other professional bodies, external organisations and agencies.
In our Privacy notice, you will find full details about the type of personal information we collect, how we use it, where it is stored and how or when it may be shared. Your information may also be shared with third parties.
We do not collect any personal information about you through our website, unless you choose to contact us (via email or direct web form) and provide personal information.
We may have to share your data with third parties, where required by law. Third parties will only process your personal information on our instructions and where they have agreed to treat the information confidentially and to keep it secure.
How long we keep your information
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available in our Data Retention Schedule which is available from our Data Protection Officer.
Your rights in connection with personal information
You have rights set out in law concerning your personal information. These include
A right to request access to a copy of the personal information we collect
A right to have inaccurate data corrected
A right to request that your personal data be removed in certain circumstances
A right to object to and restrict the processing of your personal data
A right to request the transfer your personal data from one controller to another
A right to claim compensation for damages caused by a breach of GDPR
Full details about your rights can be found in our Privacy notice.
Data Protection Officer
We have appointed a Data Protection Officer to oversee compliance with our Privacy. If you have any questions about how we handle your personal information, please contact the Data Protection Officer.
You have the right to make a complaint at any time in accordance with BID’s Complaints Policy. To do this, please contact BID Services at our registered office and address your message for the attention of the Chief Executive Officer. Alternatively, you can raise your concerns by contacting the Information Commissioner’s Office (ICO).
Your choice regarding cookies on this site
These are necessary cookies that enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.This improves our website by collecting anonymous information on how people use it.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.