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Sensory Equipment Officer

Contract: Permanent
Closing date: Flexible  
Interview date: TBC

If you are passionate about making a difference, we would love to hear from you!

We are looking for a dedicated and professional Sensory Equipment Officer to join our team, to deliver a high-quality service to our service users who are Deaf, Hard of Hearing or have Hearing Loss in Cumbria- South Lakeland ensuring the best support and advice on technical equipment is provided to meet their individual needs.

Key Responsibilities:

  • Conduct assessments and provide technical equipment advice while maintaining professionalism and understanding risk management, safeguarding issues, and legislation.
  • Proactively guide users to appropriate resources and manage stock control.
  • Coordinate service user appointments with installation and repair services, conduct follow-up reviews, and reassess needs as required.
  • Offer technical advice, stay updated with industry developments, attend relevant events, and adhere to organisational policies while promoting the BID mission statement and core values.


  • Strong interpersonal and communication skills (Including BSL level 2)
  • Knowledge of risk assessment and risk management
  • Understanding of relevant legislation and safeguarding procedures
  • Ability to maintain confidentiality and adhere to data protection regulations
  • Commitment to continuous personal development and training

Apply now

To apply for this role, you can email your CV to us with a supporting statement, apply online or complete our application form and email this to us. If you are Deaf, we welcome applications in BSL. Find out more here.