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Recruitment Process & Guidance

Thank you for expressing interest in our vacancies and our organisation. We aim to recruit customer focused people with the right knowledge, skills and experience to deliver quality services to our service users. Find out more here, about our recruitment process and other information that will help you with your application to join BID Services.

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How do I apply?

You can either send us your CV or complete our application form.

Submit Your CV. Please send to

Your CV should have all the relevant information about you, so we can see how your skills and knowledge match up with our available roles.  If you want, we would love to know more about you, your experience and why you want to work for us, so please include a supporting statement in your application email.

If you submit a CV and are shortlisted for interview, you will be asked to complete a short application form before we meet with you.  This is because BID Services operates in a regulated environment and we are required by law to ask certain questions. 

Deaf candidates. We welcome applications in British Sign Language (BSL). Please send us a BSL video explaining your background, experience, skills and why you are suitable for the job role. Or send your CV with your supporting statement in BSL. Please email our HR team via and we will guide you through the process to submit your video clip (maximum 5 minutes). 

Application form. To submit an application form please complete our online form or download a Word version which you can then fill out and send to us.

Visually Impaired candidates. If you require the application form in an alternative format, please get in touch.

Please ensure your application is submitted by the closing date.

I have applied – what are the next steps?

Your application will be reviewed by our team.  We will shortlist you, if we believe you meet the main essential criteria we have specified for the job role. Our decision is based on the information you share in your CV, supporting statement or application form.

The next step after shortlisting, is to invite candidates for an interview. This will normally be a face to face interview conducted in person or over video link.

We may use additional assessment methods to determine suitability for a role including: 

  • a written test
  • a presentation
  • a BSL test for roles requiring a BSL qualification
  • a trial working session
  • a group assessment session
  • a session involving service users in the selection process or other stakeholders

If you do not hear from us within 2-3 weeks of your application or the closing date for a specific role, it is likely that we are not taking your application forward. 

You offered me a job – what can I expect?

After interview, we contact candidates by telephone or email. Successful candidates receive a formal offer of employment including the job title, job description, salary and starting date. 

Before anyone starts work with us we must satisfy the following pre-employment checks:

  • 2 x references – one of which will be from your last employer
  • Asylum and Immigration check – to verify your eligibility of the right to work in the UK
  • Disclosure and Barring Service (DBS) Enhanced Certificate
  • Proof of qualification(s) if applicable

I was not selected – what can I expect?

If you are not selected for a role with BID Services and would like to request feedback, please contact our HR team. They can arrange to share feedback from your interviewer(s) which may help you with your job applications. 

Please also remember, we may have future opportunities that would suit you.  Review our open roles at any time here or follow our social media to see what opportunities are available. 

I have a disability – is BID Services the right fit for me?

We welcome applications from people with a disability. You should have a clear understanding of our service user’s needs and be able to further empower our service users to control their own lives.

We are highly committed to equal opportunities and employing people with a disability.  As a disability confident employer more than a quarter of our workforce have a disability. Our organisational policies help ensure BID Services is inclusive for everyone.

To ensure that people with a disability are not disadvantaged in our application and selection process we ask that you tell us about any support that you may require.  We aim to accommodate people’s needs to the best of our ability. Please use the relevant section of our application form to tell us about support you may need.

Convictions and Disclosure and Barring Service (DBS) check

Due to the nature of our work, jobs within BID Services are exempt from the provisions of the Rehabilitation of Offenders Act 1974 Exceptions Order 1975 (as amended in 2013).

All BID Services job posts are subject to an Enhanced DBS check.  Applicants are required to complete this section of our application form and provide information of any convictions, cautions, reprimands or final warnings that are not “protected’ as defined by the above Act.

Note: The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are ‘protected’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Government Disclosure and Barring Service website.

Equality, Diversity, Inclusion

We embrace equality, diversity and inclusion and strive to achieve a diverse and inclusive workplace.

Our Equality, Diversity and Inclusion and Respect at Work policy aims to ensure that every applicant is treated fairly and without discrimination. 

A full copy of BID Services’ Equality, Diversity, Inclusion – Respect at Work Policy is available from our HR team. If you wish to review our policy, please email the HR team.

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