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Cumbria Information, Advice and Support

We provide one to one confidential information, advice and support services across Cumbria for those who are D/deaf hard of hearing or have dual sensory loss and their family/carers. Services are delivered at your home, in the community and remotely.

This service includes:

  • Welfare benefits
  • Housing
  • Debt
  • Employment
  • Understanding and applying for Access to Work
  • Advice on consumer issues and community care
  • Access to Cumbria Council services
  • Advice on access to legal services
  • Information regarding local/national services, activities, training and opportunities available.
  • Support to access local social, leisure and community activities.

Specialist Equipment Support

We can also provide specialist equipment such as pager systems, personal and domestic hearing loops, minicom/textphone equipment, home alerting systems and flashing doorbells.

Refer yourself to this service to find out more

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Opening hours
Monday – Friday, 9am – 5pm.
01768 868510

Mobile 07745 540182 (text/video call).

Cumbria Deaf and Hearing Loss Services, Room 9, The Office, Mardale Road, Penrith, Cumbria, CA11 9EH.

Want to volunteer with us?

Our volunteers are invaluable and make a huge difference to our work. Whatever your skills, experience and interests, we probably have a volunteering opportunity that will suit you.

A boy with a hearing aid is sitting at the table playing a game, carefully removing bricks from a stack. A member of staff/volunteer is smiling as she watches.