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Cumbria Information, Advice and Support

We provide one to one confidential information, advice and support services across Cumbria for those who are D/deaf hard of hearing or have dual sensory loss and their family/carers. Services are delivered at your home, in the community and remotely.

This service includes:

  • Welfare benefits
  • Housing
  • Debt
  • Employment
  • Understanding and applying for Access to Work
  • Advice on consumer issues and community care
  • Access to Cumbria Council services
  • Advice on access to legal services
  • Information regarding local/national services, activities, training and opportunities available.
  • Support to access local social, leisure and community activities.

Specialist Equipment Support

We can also provide specialist equipment such as pager systems, personal and domestic hearing loops, minicom/textphone equipment, home alerting systems and flashing doorbells.

Refer yourself to this service to find out more

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Opening hours
Monday – Friday, 9am – 5pm.
01768 868510

Mobile 07745 540182 (text/video call).

Cumbria Deaf and Hearing Loss Services, Room 9, The Office, Mardale Road, Penrith, Cumbria, CA11 9EH.

View location on Google Maps

Want to volunteer with us?

Our volunteers are invaluable and make a huge difference to our work. Whatever your skills, experience and interests, we probably have a volunteering opportunity that will suit you.

A boy with a hearing aid is sitting at the table playing a game, carefully removing bricks from a stack. A member of staff/volunteer is smiling as she watches.