Our local teams are based across the Midlands, north and east of England. We can provide support in person and remotely, for example, by telephone or video call based on your preferences. Support available varies in each region, please contact your local team to find out more.
Disclaimer: The information provided on our website is for general informational purposes only. It is not intended as personal financial advice and we are not financial advisors. For guidance tailored to your needs and circumstances, please seek advice from a qualified financial professional.

Personal Independence Payment (PIP)
PIP provides extra money for people with disabilities or long-term health conditions who need help with daily living or getting around. It’s not means-tested and helps cover extra care or mobility costs.

Universal Credit
This is paid monthly and is for people of working age on a low income or out of work. It can help with living and housing costs if you’re looking for work, unable to work due to illness or disability, working on a low income, or have caring responsibilities.

Discounted Travel
If you are deaf, hard of hearing, have a visual impairment or are deafblind, and receive a means-tested benefit, you may be eligible for a Disabled Person’s Railcard. Not only do you save on your train fare, you can also use your Railcard to get discounts on restaurants and hotels.

Employment and Support Allowance (ESA)
You can apply for ESA if you have a disability or health condition that affects how much you can work. ESA could provide:
- money to help with living costs if you’re unable to work;
- support to get back into work if you’re able to.
You can apply if you’re employed, self-employed or unemployed.

Carers Allowance
You may be able to get this if you care for someone at least 35 hours per week and they get certain benefits. You do not have to be related to, or live with, the person you care for.
You do not get paid extra if you care for more than one person. If someone else also cares for the same person as you, only one of you can claim Carer’s Allowance.
Benefits for Older People

Attendance Allowance
If you have reached the state pension age, have a long-term illness or disability and have care or support needs, you may be eligible for Attendance Allowance.

Winter Fuel Payment
This is a means-tested benefit for older adults to support with the cost of heating their home in the winter.

Help with heating bills
The Warm Home Discount is a discount on your bills which you may be able to claim if you get Pension Credit or live in a low income household.
You could get a Cold Weather Payment if you get certain benefits and the temperature drops to zero degrees or below for 7 days in a row.
You may be able to get support from the Household Support Fund. You can check with your local council for eligibility.
Other Financial Support

Housing Benefit
Housing Benefit may be able to help you pay your rent if you’re unemployed, on a low income or claiming benefits. It’s being replaced by Universal Credit.

Council Tax Reduction
You could be eligible if you’re on a low income, claim benefits or the only adult in your household. Your bill could be reduced by up to 100%.
You can apply if you own your home, rent, are unemployed or working.

Vehicle Tax Reduction
If you have a disability and get means tested benefit, you may be eligible for a 50% reduction in vehicle tax or exemption from paying vehicle tax.
Not sure which benefits you are entitled to?
Contact your local service directly:
Telephone numbers, emails and direct links to our regional pages with their full service information.
- Phone: 0121 387 5353
- Email: bass@bid.org.uk
- Phone (text only): 07762 414263
- Email: coventrysupport@bid.org.uk
- Phone: 01768 868510
- Email: cumbria@bid.org.uk
- Phone: 0113 288 5750 / 07702 940888
- Email: leedsinfo@bid.org.uk
- Phone: 03333 202667 / text: 07710 155104
- Email: contact@lincolnshiresensoryservices.org.uk
- Phone: 01908 401135 / 07803 452617
- Email: mkss@bid.org.uk
- Phone: 01670 291150 / 07872 403788
- Email: northumberland@bid.org.uk
Contact us
Fill in an enquiry form online and someone will get in touch.

Disclaimer: The information provided on our website is for general informational purposes only. It is not intended as personal financial advice and we are not financial advisors. For guidance tailored to your needs and circumstances, please seek advice from a qualified financial professional.
