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Operations Manager (Interpreting Service)

Location: Birmingham 
Salary: £35,242-£36,418 per annum
Hours: 37 hours  

This is an exciting opportunity to take on the challenging role of managing and developing BID's Interpreting Service within the West Midlands and nationally.

This is a key strategic role within our management group, where you will be operationally accountable for  the development and profitable growth of the Interpreting and Communication Services, with overall responsibility for excellent people management throughout the team.

The successful candidate will be an experienced manager with strong leadership skills and ideally hold a higher management qualification. You will be articulate, self-motivated with the confidence to make difficult decisions under pressure and able to network with other professionals in order to build strong and successful professional relationships. You must have knowledge of service delivery, procurement and contract management and/or experience  of mobilising and and developing new services. You will also be numerate and competent when dealing with complex data.

Ideally, but not essentially you will have knowledge of providing services to people with sensory and other disabilities. It would also be advantageous if you have knowledge of providing Interpreting services and an understanding of the code of ethics associated with the profession or similar.

In return, we offer generous annual leave entitlement, Employee Assistance Program, Health Cash Plan, Occupational Sick Pay scheme, flexible working and TOIL scheme. We invest generously in training and development programmes, providing sponsorship to pursue formal professional qualifications and the opportunity to learn and develop sign language skills.
For an informal chat about the role please contact our Head of HR Heather.Davis@bid.org.uk

Closing date: 12.00pm on 22nd February 2021

Interview date: w/c 1st March 2021

To apply, you can complete our application form online or download our application form or contact jobs@bid.org.uk


All posts are subject to DBS Checks. BID serves a diverse community and we seek to develop a workforce which reflects this.