Support Worker (Technical Equipment)
| South Lakes, Cumbria/ Hybrid | |
| £22,741 pro-rata per annum | |
| Part-time, 20 hours per week | |
| Flexible closing date |
THIS VACANCY IS ELIGIBLE FOR THE REFER A FRIEND SCHEME
Contract: Permanent
Closing date: Flexible
Interview date: TBC
We are looking for a dedicated and professional Support Worker (Technical Equipment) to join our team, to deliver a high-quality service to our service users who are Deaf, Hard of Hearing or have Hearing Loss in South Lakes- Cumbria, ensuring the best support and advice on technical equipment is provided to meet their individual needs.
As part of the role you will:
- Conduct assessments and provide technical equipment advice while maintaining professionalism and understanding risk management, safeguarding issues, and legislation.
- Proactively guide users to appropriate resources and manage stock control.
- Coordinate service user appointments with installation and repair services, conduct follow-up reviews, and reassess needs as required.
- Offer technical advice, stay updated with industry developments, attend relevant events, and adhere to organisational policies while promoting the BID mission statement and core values.
- Provide confidential information, advice and support to Deaf and hard of hearing service users.
To be successful for this post:
- Strong interpersonal and communication skills (Including BSL level 2)
- Knowledge of risk assessment and risk management
- Understanding of relevant legislation and safeguarding procedures
- Ability to maintain confidentiality and adhere to data protection regulations
- Commitment to continuous personal development and training
Apply now
To apply for this role, you can email your CV to us with a supporting statement, apply online or complete our application form and email this to us. If you are Deaf, we welcome applications in BSL. Find out more here.