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Befriending Coordinator

Contract: Fixed term until August 2025
Closing date: Flexible  
Interview date: TBC

We are recruiting for a befriending coordinator to join our volunteering team.

As part of the role you will:

  • Deal with enquiries related to befriending, email, telephone, text or video call enquiries.
  • Assist with the registration of new befriending clients and accurately recording their details and needs in relation to receiving the befriending service.
  • Provide assistance to the Project Manager in the production of risk assessments and health and safety related documentation.
  • Provide intermediate support to befriending clients whilst recruiting an appropriate volunteer befriender.
  • Contribute to the matching and organise the introduction of volunteer befrienders to befriending clients.
  • Provide ongoing support to matched befriending relationships between volunteer befrienders and befriending clients.
  • Provide support to befriending clients and complete internal and external referrals when required, ensuring these are recorded on the relevant system.

To be successful for this post:

  • You should have excellent communication skills including at least BSL level 2 or native BSL user.
  • Excellent interpersonal skills.
  • Be highly organised and flexible to the demands of the service.
  • It would be beneficial for you to have experience in delivering befriending, social groups or similar activities and supervising volunteers.

Apply now

To apply for this role, you can email your CV to us with a supporting statement, apply online or complete our application form and email this to us. If you are Deaf, we welcome applications in BSL. Find out more here.