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Deaf Awareness Training (DAT)

As a charity which has long supported those who are deaf/hard of hearing, we have extensive experience of helping other organisations understand and respond to the needs of the D/deaf community.

What is DAT?

  • Online
  • Birmingham

DAT is a popular training session with employers, professionals and individuals. We work with you to create a bespoke, interactive and engaging training session which will help you and your employees communicate more effectively with D/deaf employees and customers.


These sessions are delivered by our deaf staff members whose primary language is British Sign Language (BSL).

Two ladies are sitting down with one lady in focus signing to the other.

How is the training delivered?

This training can be offered in-person (Birmingham only) or remotely (nationwide) to suit your business needs.

Each session lasts approximately 3 hours.

It’s an interactive learning experience between you and our trainer who will be accompanied by a BSL interpreter.

Two ladies and a man sit together looking at someone off camera. One lady is in focus and is smiling.

Why do I/my employees need it?

1 in 6 people in the UK are deaf/Hard of Hearing – helps you to understand the challenges deaf people may experience every day.

DAT can help you understand the needs of deaf employees – enables reasonable adjustments in line with your responsibilities under the Equality Act 2010.

DAT can help you create a more inclusive working environment, facilitating positive working relationship – enables effective communication between deaf and hearing staff.

DAT can help you meet the needs of deaf/hard of hearing customers – enables provision of an inclusive and accessible service.

Two men sit at a table practising BSL signs.

What does the training cover?

  • Different types of deafness and hearing loss
  • Different communication methods
  • Barriers experienced by D/deaf people
  • How to overcome barriers
  • Supporting clear communication
Two men and a lady sit in a large office room smiling at someone off camera.

Book your training

Meet our trainers

Asian man with short black hair against a dark blue background

Jet

A white man with dark brown hair and glasses against a light blue background.

Karl