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BID Interpreting - North Yorkshire: A new interpreting service in North Yorkshire for people who are Deaf or hard of hearing

BID Services is happy to announce the launch of a new service delivering specialist interpreting support in North Yorkshire. This service is delivered in association with North Yorkshire County Council and will be available to anyone in the North Yorkshire County Council area who is Deaf, hard of hearing or who has a dual-sensory loss when using the services of the County Council.

If you or someone you know needs interpreting support, we can support at a wide range of meetings/events such as:

  •        Meetings with County Council teams or services
  •        Attending Social Care meetings for children and adults
  •        Public events such as Disability Forums

All support will be provided by our experienced, skilled team of interpreters who are all registered with National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD) and have the relevant qualifications (e.g. British Sign Language [BSL] Level 6 qualification). This ensures we provide high quality communication support. All support is confidential, delivered in line with individual communication needs and is tailored to the requirements of the booking (e.g. gender sensitive bookings).

Face-to-face and Video Relay Interpreting

This service will be delivered face-to-face and through remote Video Relay Interpreting depending on the nature of the booking and individual need.

COVID-19

Whilst COVID-19 continues to affect our everyday lives, face-to-face interpreting support at appointments/meetings will continue to be available where needed and social distancing procedures will be followed. If appropriate for the booking, we will can also provide support via Video Relay Interpreting

How to Book

If you or someone you support needs an interpreter booked for a meeting/event you are due to attend, please make your County Council staff aware and they can book an interpreter through us using the contact details below. However, if you or someone you support has any questions, wants more information or you want to check if an interpreter has been booked, you can contact our team directly, details below.

Availability

This service launches on 1st April 2021 and is available to book by County Council professionals Monday to Friday 9am to 5pm or 24/7 through our online booking system. We will also be providing out-of-hours/urgent communication support.

Contact Details

All bookings need to come through your North Yorkshire County Council contact via the contact details below, so please do let your County Council contact know if you need an interpreter booked. However, if you or someone you support wants more information or to check a booking, our team can be contacted directly on:

  •        Mobile (What’s App, text, phone call): 07984 683 182
  •        Landline: 0121 450 7765
  •        Email: interpreting@bid.org.uk
  •        Face Time: interpreting@bid.org.uk

To find out more, please visit:

Posted 16th March 2021