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BID to provide communication support for people with hearing loss in Warwickshire

BID Services has been commissioned by Warwickshire County Council to provide communication support to people with a hearing loss across Warwickshire to access council services, starting from 1 October 2017.

The Communications Service will provide the following communication support:

  • British Sign Language
  • Sign Supported English
  • Deafblind Manual
  • Deaf Relay
  • International Sign Language
  • Lip-speaking

All of our interpreters are registered with NRCPD at Level 6 and will provide high quality and professional communication support 24 hours, 7 days a week.

BID is already providing support to people with sensory and physical disabilities across Warwickshire to help them to remain independent and access support with housing, health, benefits and staying safe in their homes and their community. BID also provides communication support through other Local Authority contracts with Birmingham, Solihull, Coventry, Walsall and Doncaster.

Communication support will be delivered to enable access when meetings are required across a range of council services which may include, but is not limited to the following:

  • Interaction with Social Care services
  • Meetings at Local Authority funded schools and colleges
  • Speed Awareness Training courses
  • Registrations for births, deaths and marriages
  • Fire and Rescue Services
  • Human Resources

All bookings for interpreters need to be made by officers at Warwickshire County Council who will work with BID Services to ensure the right level of communication support is provided.


Posted 7th November 2017