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Housing Support

Our housing support service can help vulnerable people improve their quality of life by providing a stable environment that will enable them to live more independently, and to access facilities in the wider community.

Our support workers can help with

  • Understanding tenancy agreements
  • Organising repairs in the home
  • Money management & budgeting
  • Benefits & finance support
  • Becoming part of the local community
  • Signposting to helpful organisations

We currently deliver housing and support services in Birmingham, County Durham & Warwickshire. If you would like more information on the services we provide in these regions, please call us on the telephone numbers below.

Tel: 0121 246 6100
Email: enablement@bid.org.uk

County Durham
Tel: 0191 383 9400
Email: Jacqueline.makari-aghdam@bid.org.uk


We work in partnership with the charity Together to support people aged 16 and above with a range of disabilities such as physical and sensory needs, learning disabilities and mental health. The service provides short term housing related support and will support people to stay in their own homes or work towards living in their own homes.

Examples of Housing Related Support include:

  • Support to maintain independence, good health and wellbeing
  • Support with social inclusion
  • Support to keep safe within their homes and local community
  • Support to budget effectively
  • Support to understand their tenancies
  • Support to participate in training and/or educaiton
  • Support to obtain paid work

For more information about the service and to make a referral, please visit the Together UK website.

Initial contact should be made directly to Together using the following contact details:
Tel: 02476 796 416
Email: sarah.m-yourway@together-uk.org

Housing Project

BID Services acts as the managing agent for a housing association in Handsworth. This is a 7-bedroom property for profoundly deaf people who need some level of assistance towards independent living.  BID provides assistance with housing repairs and queries, and signposts residents to other services if required. Staff supporting the home are qualified BSL users and the property is fully adapted for the needs of profoundly deaf tenants.

If you would like further information, please telephone 0121 246 6100 and ask for the Radnor Road project.