Home > Our Services > Hearing Loss > Information, Advice & Guidance (IAG)

Information, Advice & Guidance (IAG)

BID has a wealth of experience that staff are happy to share with individuals/clients, professionals, parents, carers and organisations.

We can provide information, advice and guidance on a range of issues and topics, relevant to the client groups that we work with.

BIRMINGHAM
Deaf Cultural Centre, Ladywood Road, Birmingham B16 8SZ

Opening times:
Monday - Thursday from 9:30am - 4:30pm
Friday from 9:30pm - 4:00pm

Mondays, Tuesdays, Thursdays and Fridays - by appointment only, using contact details below.

Textphone: 0121 246 6101
Telephone: 0121 246 6100
Mobile: 07872 403785 (SMS/Text only)
Email: iag@bid.org.uk

Drop-in service is available on any Wednesday.


DURHAM
Methodist Church, North Road, Durham, DH1 1HD

Opening times:
Every Thursday from 10am - 4pm

Appointments only for the afternoon sessions. However, anyone calling in without an appointment will be supported if there is availability.

Cornerstones Centre for the Community, The Methodist Church, North Burns, Chester Le Street, County Durham, DD3 3TF

Opening times:
Every two weeks on Friday mornings from 10am - 12pm.

Appointments only for the afternoon sessions. However, anyone calling in without an appointment will be supported if there is availability.

Telephone: 0191 3839400
Factime/iMessage:  07809 200458