Coronavirus Update

Updated 22nd April, 2021

We would like to reassure our service users in Coventry that whilst we have to adapt out services in line with Government guidelines, we are still open and here to support people with sight and hearing loss.

We will continue to provide services flexibly in line with your needs. This will include face-to-face appointments such as home visits and remote support as needed. We will work with you to identify the most suitable way to support you. 

For face-to-face appointments, we will continue to undertake Covid risk assessments and use PPE as appropriate to ensure the safety of you and our staff. 

If you need support or have any questions, please get in touch. 

Getting in Touch

Telephone us, text or Facetime 07889 755102 (during office hours)
Email coventrysupport@bid.org.uk

We will do our utmost to continue to provide you with a high quality service and to communicate with you in appropriate ways to meet your needs.

Coventry Enablement Service 

The Enablement Service supports Coventry residents over the age of 16 with hearing and/or sight loss.

The service is delivered by BID Services on behalf of Coventry City Council and Coventry and Rugby Clinical Commissioning Group.

Getting Support
We offer a range of support designed to help people be as independent as possible and to stay healthy. Services are delivered within the community and in your own home.

We offer one-to-one support through a person-centred assessment, tailored interventions to build independent living skills, and access to health and wellbeing activities and groups.

The support includes:

• Accessing information around benefits and debt advice
• Help with budgeting
• Tenancy support
• Staying safe and secure in your own home
• Health and wellbeing
• Reducing isolation/accessing social groups
• Accessing information around employment, education, training and volunteering.

Referrals
Referrals to the service can be made by contacting us on the details below:

Telephone: 0121 246 6100
Email: coventrysupport@bid.org.uk