Coronavirus Update

We would like to reassure our service users in Coventry that whilst we have to make changes to the way we deliver our service in line with the Government’s guidelines, we are still open and here to support people with sight and hearing loss.

Home visits
The government have communicated that extra precautions should be taken to minimise social contact for people that are:

• Pregnant
• 70 or over 70
• have a pre-existing health condition

We are still taking referrals to the service as normal, but will be postponing home visits for the time being. We will decide on a case by case basis how best to continue delivering our service to people who request help.

With the CAB and Henry Fry Centres closing however, we are no longer able to offer face-to-face support but we can still support you in a number of different ways.

We understand that you may be feeling particularly anxious about the current situation so if you need support or advice around your finances, general information and support, updated information on the Coronavirus, if you feel isolated and need someone to talk to or even just need some emotional support during this difficult time then please get in touch with us as we are here to help.

Getting in Touch

Telephone us, text or Facetime using mobile 07889 755102 during office hours
Email us at coventrysupport@bid.org.uk

We will do our utmost to continue to provide you with a high quality service and to communicate with you in appropriate ways to meet your needs.

Coventry Enablement Service 

The Enablement Service supports Coventry residents over the age of 16 with hearing and/or sight loss.

The service is delivered by BID Services on behalf of Coventry City Council and Coventry and Rugby Clinical Commissioning Group.

Getting Support
We offer a range of support designed to help people be as independent as possible and to stay healthy. Services are delivered within the community and in your own home.

We offer one-to-one support through a person-centred assessment, tailored interventions to build independent living skills, and access to health and wellbeing activities and groups.

The support includes:

• Accessing information around benefits and debt advice
• Help with budgeting
• Tenancy support
• Staying safe and secure in your own home
• Health and wellbeing
• Reducing isolation/accessing social groups
• Accessing information around employment, education, training and volunteering.

Referrals
Referrals to the service can be made by contacting us on the details below:

Telephone: 0121 246 6100
Email: coventrysupport@bid.org.uk