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Coronavirus Update

We are working hard to maintain our support to people in Birmingham who need information, advice and guidance, or housing related support during this challenging time.

To ensure the safety of our service users, staff teams and volunteers, we are following the guidance issued by the Government and have now closed our buildings and offices to visitors until further notice.

Whilst we can no longer offer face-to-face support, our services will remain open and you can contact our staff teams through all the usual routes of communication, including telephone, facetime, skype, text and email. Please know that we are here to support you so get in touch with us, especially if you are feeling vulnerable during this difficult time.

Please contact us initially using the details below and we will get back to you as soon as we can.

Telephone 07736 134159
Email emma.bridgewater@bid.org.uk


Enablement Service

Our Enablement Service supports people with a sensory and/or physical disability who may need short term intervention to remain independent.

This includes support with:

  • Help with budgeting
  • Accessing benefit and debt advice
  • Housing repairs
  • Staying safe and secure in the home
  • Tenancy support
  • Health and wellbeing
  • Employment, education and volunteering opportunities
  • Accessing social groups
  • Travel training

These services are available across Birmingham. To access our Enablement Service, please contact us. One of our Specialist Enablement Co-ordinators will contact you to arrange an assessment.

Information, Advice and Guidance Drop-in Service

We can provide information, advice and guidance on a range of issues and topics relevant to the client groups that we work with. As part of our services in Birmingham, we will carry out a contact assessment to identify your support needs and help you with letters, telephone calls and signposting to other organisations who will be able to help you. This is a FREE service.

IAG Opening times
Mondays - Thursdays from 9:30am - 4:30pm
Fridays from 9:30pm - 4:30pm

A Drop-in service is available on Wednesdays from 9:30am - 4:30pm

Mondays, Tuesdays, Thursdays and Fridays - by appointment only, using the contact details below

Telephone: 0121 246 6100

Textphone: 0121 246 6101

Mobile: 07872 403785 (text only)

Email: iag@bid.org.uk

Our Drop in Service is based at the Deaf Cultural Centre, Ladywood Road, Birmingham, B16 8SZ