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'ACCESS', an Information, Advice and Guidance Service for adults living in Birmingham with new and life changing conditions. 

Please take a look at our hard of hearing awareness video

For people living in Birmingham, we can provide a comprehensive range of information and advice, training courses and emotional support to help people with a hearing loss navigate their way through new or life-changing conditions.

We can support anyone over the age of 18, their family, friends and carers. Here are just some of the ways we can help:

Getting further information/support

If you would like further information or support, please contact us on the following details:

Mobile:  07595 086540
Telephone: 0121 450 5120
Email: access@bid.org.uk

Coronavirus Update

We are working hard to maintain our support to people in Birmingham who need information, advice and guidance as part of our Access Service.

To ensure the safety of our service users, staff teams and volunteers, we are following the guidance issued by the Government and have now closed our buildings and offices to visitors until further notice.

Whilst we can no longer offer face-to-face support, our services will remain open and you can contact our staff teams through all the usual routes of communication, including telephone, facetime, skype, text and email. Please know that we are here to support you so get in touch with us, especially if you are feeling vulnerable during this difficult time.

Please contact us initially using the details below and we will get back to you as soon as we can.

Telephone: 0121 450 5120 (message service only)
Email: access@bid.org.uk
Mobile: 07736 134159.