Home > About Us > Latest News > Latest News > BID Services to lead on new Sensory Impairment Support Service in Leeds

BID Services to lead on new Sensory Impairment Support Service in Leeds

BID Services is delighted to announce it has been awarded a contract by Leeds City Council to deliver a combined Sensory Impairment Support Service to adults and young people aged 16+ living in Leeds.  

Starting on 3rd April, 2017, the new five year contract will be managed in partnership with local Leeds organisations, the Association of Blind Asians, Age UK Leeds and Feel Good Factor.  The new service will have a city centre base, supported by locally based provision within the communities of Leeds.

Commenting on the award, BID Services CEO, Gail Penberthy:

“We are delighted to have been awarded the Sensory Impairment contract in Leeds and are excited by the opportunity to build on the existing good work and to explore new ways of working with service users, local third sector partners and the community, to deliver an excellent service to Leeds residents.”

The partnership has a good track record of delivering services to people with a sensory loss across Leeds and is now combining their expertise to offer a range of services to support adults who are deaf, hard of hearing, visually impaired, deafblind or have acquired dual sensory loss. A key component of the new service is the high involvement of service users who will work as partners and co-producers in the design of services. Current services will continue to be maintained but these will change and evolve in line with service user and stakeholder feedback.

Councillor Rebecca Charlwood, Leeds City Council executive member for Health, Wellbeing and Adults, said:


 “This is a great opportunity to ensure that people who are deaf, hard of hearing, blind or partially sighted, have a much wider range of services and more choice and control over the support they receive. We are looking forward to working with BID Services, their partners and service users to develop these services for adults and young people living in Leeds.”

The four current providers, DALES, Association of Blind Asians, Signhealth and Leeds Vision Consortium will continue until 31st March, 2017.  Staff and volunteers dedicated or assigned to the existing contracts will have an opportunity to transfer over to the new combined service, where this is appropriate.

To ensure the transition to the new service is as smooth as possible, the partnership will be working closely with Leeds City Council, service users and staff over the coming months.

Partner comments:

Feel Good Factor CEO, Corrina Lawrence: “This is a fabulous opportunity to share our collective knowledge and expertise so enabling a new and improved offer to people with a sensory impairment in Leeds.”

Association of Blind Asians Manager, Debbani Ghosh: “We are so pleased with this news. Over the years the number of people being registered as blind or partially sighted in the city has increased. This new partnership will bring a new approach to service delivery, offering a wide range of services to the residents of Leeds that are inclusive, relevant, supportive and person-centred.

Age UK, Leeds CEO, Heather D’Donnell: Many older people have problems with sight and hearing loss that can have a serious effect on their communication, confidence and independence. We are delighted to work as part of the partnership and look forward to delivering quality services to support older people.

Posted 21st March 2017