Comments – Compliments – Complaints

Getting it Right

We are constantly seeking to improve our services and we welcome your feedback.  Please tell us when you think we’ve done well or when you think we’ve failed to live up to our promises.  You can give us your feedback by making a comment or compliment or complaint.

Contact Us

Please send your comment, compliment or complaint by post to:
The Chief Executive
BID Services
Deaf Cultural Centre
Ladywood Road
Birmingham
B16 8SZ

Or by e-mail to comments@bid.org.uk

Follow Up

If you tell us something is wrong we will follow our complaints procedure and let you know what is happening.  Thank you for helping us to improve our service.